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We accept PayPal, Credit cards, and Master cards through PayPal checkout, Western Union, Money Gram, Bank Transfer, and Payoneer.
We don't accept cash on delivery currently. We only ship your order before receiving the full amount. 
Yes, you have to. We accept deposits for customized orders, normally at least 30% of the total payment, and pay the rest when the order is ready for shipment. 


We need 2-3 days to prepare your order before dispatch.

Yes, we ship to most countries around the world.
We mainly use air shipping like DHL, UPS, and FedEx, They are taking 3-8 business days to deliver, We also provide a saving of money method by sea cargo, which will take around 30 days, You can contact us for a better way to ship your order. Please note any holiday and COVID-19 may affect the delivery time.


You'd better create your account to receive an update on your order. If you prefer to purchase items without registering on-site, please order them through WhatsApp or E-mail at info@mywholesalebox.com
Log into " My Account " ;
Click " View Your Order History " ;
Once we have received your payment, your order status will be paid. We will prepare your order within 24-72 hours, and it will show the order under preparing status. Once your order is dispatched from our warehouse, it will update your order status to be shipped. Please check the message of this order status in the table below.

Warranty & Return

Yes, you do. We are offering the following warranty:

7-Day Dead on Arrival (DOA) Warranty

If your item arrives damaged or is not working, please contact our support team to authorize within 7 days of the order being received. After our support team confirms the quality issue, Our support team will send you our returning address, we can send you a new item with your next order or you can use the credit in your next order, or you can choose to receive a full refund. Enjoy total peace of mind: every single purchase is 100% risk-free each time you shop at MyWholesaleBox.com.

30-Day Money-Back Guarantee

For electronic items, in the unlikely situation that your product is faulty, you can send it back for a refund or item exchange within 30 days of receiving it. Return shipping reimbursement is not available for this.

One Year Repair Warranty

We offer the default product warranty period is one year, starting from the date you receive the goods, during which you are eligible for free repair. Any free repair needs to be confirmed with the manufacturer via Customer Service. Customers must pay the shipping fees for returning the item accordingly, while we will cover the shipping fees to send the repaired item back to the customer. If the buyer has damaged/misused the item(s), it will not be eligible for free repair, however, customers can return it at their own cost and pay a fee for the repair. Return shipping fees will be the customer's responsibility in such cases.

Please contact our customer support to confirm the returning reason. We will send your returning address once confirmed.
It depends, if your item is faulty within 7 days of receiving, you pay for the shipping cost first, and send us the shipping payment receipt. We will reimburse the returning shipping fee. 
If you happen to receive some defective items, please return them to us, and we will send you a replacement in your future order, or you can choose to get a refund.

Amazon FBA

After you finish your FBA product listing, you need to send us your product label and outer box label. We will paste them on each product and box, for product size and weight detail. Please contact us to get it. And don’t forget to send us your FBA warehouse address.


Yes, you can. We can print your logo on available items, but customized orders require a minimum quantity. Please contact us to confirm the customized details. 

International Shipping

We ship internationally by DHL, UPS, FedEx
and sea shipping.

Customized Service

We accept customized
orders according to buyer's need or desire.

Amazon FBA

for amazon resellers' orders, We can ship your goods straight to Amazon fulfillment centers.