FAQ

Yes, you do. We are offering the following warranty:

7-Day Dead on Arrival (DOA) Warranty

If your item arrives damaged or is not working, please contact our support team to authorize within 7 days of the order being received. After our support team confirms the quality issue, Our support team will send you our returning address, we can send you a new item with your next order or you can use the credit in your next order, or you can choose to receive a full refund. Enjoy total peace of mind: every single purchase is 100% risk-free each time you shop at MyWholesaleBox.com.

30-Day Money-Back Guarantee

For electronic items, in the unlikely situation that your product is faulty, you can send it back for a refund or item exchange within 30 days of receiving it. Return shipping reimbursement is not available for this.

One Year Repair Warranty

We offer the default product warranty period is one year, starting from the date you receive the goods, during which you are eligible for free repair. Any free repair needs to be confirmed with the manufacturer via Customer Service. Customers must pay the shipping fees for returning the item accordingly, while we will cover the shipping fees to send the repaired item back to the customer. If the buyer has damaged/misused the item(s), it will not be eligible for free repair, however, customers can return it at their own cost and pay a fee for the repair. Return shipping fees will be the customer's responsibility in such cases.