X12 Plus Handheld Game Console 7.0 Inch Screen

Payment Methods

1. PayPal

The most convenient payment method in the world.

2. Credit card or debit card via PayPal

We accept Credit cards, visas, MasterCard, and more secure payments.

How it works: Select PayPal checkout. You will have an option for a credit or debit card on the PayPal checkout page.

3. Western Union

Please contact our online support for Western Union's account details.

Note: Please email us the following information after you have paid using Western Union

1) The 10-digit control number.

2) Sender's name.

3) The exact amount you send.

4) Sender's address.

5) Your shipping address.

4. Wire Transfer

To obtain our business bank account details, please contact us.

After completing your wire transfer, kindly email us with your order number, the amount paid, the transaction number, and the exact date of the transfer.

For any questions, please reach out to us at info@mywholesalebox.com.

Shipment

1. International Shipping

We ship to a wide range of countries, including the US, UK, Canada, Puerto Rico, Australia, Germany, France, and many others. You can verify if we ship to your country on the shopping cart page.

2. Shipping Cost

Our product prices are EXW (Ex Works) and do not include shipping costs or fees. To determine the shipping cost, please select your country on the shopping cart page.

3. Order Processing Time

We need 1 to 3 working days to process your order before dispatch. Rest assured, we are working diligently to ensure your order reaches you as quickly as possible!

4. Shipping Time

Please note that COVID-19 and any holiday may affect the delivery times.

5. Tracking Orders

   You will receive a confirmation email that contains a tracking ID and a link to follow the journey of your package. You can visit the order history on your account dashboard to track your package. If you are unsure of your Tracking ID, you can message us on the Contact Us page, and don't forget to tell us your order ID.

30-Day Dead on Arrival (DOA) and Manufacturing Defect Warranty:

If your item arrives damaged or is non-functional, please inform our support team within 30 days of receiving your order. Once we confirm the quality issue, we'll gladly offer you a replacement with your next order or provide credit for your future purchase.

90-Day Replacement Guarantee:

For electronic items, we acknowledge the rare possibility of receiving a faulty product. To address this, we provide a 90-day window for returns and exchanges. Please note, return shipping reimbursement is not available in this case.

One-Year Repair Warranty:

All our products come with a comprehensive one-year warranty starting from the delivery date. This includes free repair services within the warranty period. Before initiating any repair requests, please confirm with the manufacturer through our Customer Service. Please be aware that customers are responsible for return shipping fees, while we cover the shipping costs for returning the repaired item to you. It's important to note that the warranty doesn't cover damage or misuse caused by the buyer. In such instances, customers can return the item at their own expense and incur a fee for necessary repairs. Return shipping fees in these cases will be the responsibility of the customer.