X2 Game Stick Retro Video Games Console

Payment Methods

1. PayPal

The most convenient payment method in the world.

2. Credit card or debit card via PayPal

We accept Credit Card, visas, MasterCard, and more secure payments.

How it works: Select PayPal checkout. You will have an option for a credit or debit card on the PayPal checkout page.

3. Western Union

Please contact our online support for Western Union's account details.

Note: Please email us the following information after you have paid using Western Union

1) The 10-digit control number.

2) Sender's name.

3) The exact amount you send.

4) Sender's address.

5) Your shipping address.

4. Wire Transfer

Please contact us to get our business bank account details.

Note: Please email us after you pay the wired transfer with your order number, the amount paid, the transaction number, and the exact date you made the wire transfer. 

Please contact info@mywholesalebox.com if you have any questions.

Shipping

1. International Shipping

    We ship to most countries in the world, including the US, The UK, Canada, Puerto Rico, Australia, Germany, France, and more countries. You can check if your country is on the list on the shopping cart page.

2. Shipping Cost

    Our product price is an EXW price which doesn't include any shipping costs and fees. You need to check the shipping cost on the shopping cart page by selecting your country.

3. Orders Processing Time

    We require 1 to 3 working days to fulfill your order before dispatching it. Rest assured, we are doing everything in our power to get your order to you as soon as possible! 

4. Shipping Time

Please note that COVID-19 and any holiday may affect the delivery times.

5. Tracking Orders

   You will receive a confirmation email that contains a tracking ID and a link to follow the journey of your package. You can visit the order history on your account dashboard to track your package. If you are unsure of your Tracking ID, you can send us a message on the contact us page and don't forget to tell us your order ID.

30-Day Dead on Arrival (DOA) and Manufacturing Defect Warranty

In the event that your item arrives damaged or is non-functional, we kindly request you to notify our support team within 30 days of receiving the order. Once our support team confirms the quality issue, we will be pleased to offer you a new item with your subsequent order or provide credit for your next purchase.

90-Day Replacement Guarantee

For electronic items, we understand the possibility of a rare occurrence where you may receive a faulty product. To address this, we offer a 90-day window, during which you can return the item for an exchange. Please bear in mind that return shipping reimbursement is not available in this scenario.

One-Year Repair Warranty

By default, our products enjoy a comprehensive one-year warranty from the date of delivery. This entitles you to receive free repair services within this period. Prior to initiating any repair requests, please ensure confirmation with the manufacturer through our dedicated Customer Service. Kindly note that customers are responsible for shipping fees associated with returning the item, while we will cover the shipping costs to return the repaired item back to you. We would like to highlight that the warranty does not cover damage or misuse caused by the buyer. In such cases, customers have the option to return the item at their own expense and incur a fee for the necessary repairs. Please note that in such instances, return shipping fees will be the customer's responsibility.

What is FBA?

FBA stands for Fulfillment by Amazon, a solution that allows you, as an online seller, to utilize Amazon’s numerous huge warehouses to store and ship the products you sell through the Amazon website.

How does FBA work?

Step 1: Set up FBA

             Create your Amazon selling account and log in to Seller Central to set up FBA.

Step 2: Create product listings

             Once you add products to the Amazon catalog, specify the FBA inventory.

Step 3: Prepare products

             Prepare the products for safe and secure transportation to a fulfillment center, according to Amazon packing guidelines and shipping and routing requirements.

Step 4: Ship products to Amazon

              Create a shipping plan, print Amazon shipment ID labels, and send shipments to Amazon fulfillment centers. 

Once Amazon receives products at the fulfillment center, the items are available for customers to buy.

How do we fulfill your FBA orders?

After you finish your FBA product listing, you need to send us your product label and outer box label. We will paste them on each product and box, for product size and weight detail. Please contact us to get them. And don’t forget to send us your FBA warehouse address.

Please click Amazon's requirement for more instructions.

FAQ

How do we buy it?

Place your order like normal and leave your details in the comment section.

Do you provide product details like product weight, packing size, and CTN size?

Yes, you can contact us for these details by email.

Do you follow Amazon prep requirements?

 Yes, of course! We make the process easy for you, so you don t have to worry.

Do I need an account?

Yes, you need to create your account before buying from us.

How do you take payments?

 When you checkout you can use PayPal or Bank Transfer. If you want to use a credit card, you can use it through the PayPal checkout page.

ATTENTION AMAZON/FBA SELLERS

Please note that we cannot take responsibility for any item that is restricted to sell on Amazon or restricted to send to FBA. It is the buyer’s responsibility to make sure before buying that he/she is eligible to sell this item on Amazon and the item is not restricted to sending to the FBA. All sales are final, we are not responsible for any brand issues.